Book a demo
Tell us what you sell, where customers need help, and which experience you'd like to explore.
Your customer journey
Where people hesitate before buying, and where they need help after.
The right products
A walkthrough of Sales, Support, or Omni Support — matched to your interest.
Scope and next steps
Knowledge sources, channels, rules, and what a rollout would involve.
We use these details only to respond to your request.
Voice AI that helps people choose, buy, and get more from your product. Bidirection brings voice conversations into the moments that matter — from choosing the right option to working through a problem together.
The last mile between browsing and buying. Bidirection uses relevant browsing context to invite a voice conversation, answer questions, explain options, and help customers take the next step.
Help customers get value from the product they chose. Talk through the next step, and use shared screen context to make guidance easier to follow.
Start with a call. Show what needs fixing. Connect website conversations and phone support with a guided visual session — voice, live camera, and file sharing in one experience.
